Effective Date: January 1, 2025
TavMind, Inc. ("TavMind," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at tavmind.com, use our AI-powered sales intelligence platform, or interact with our services (collectively, the "Services"). Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.
We collect personal information that you voluntarily provide to us when you register for an account, request a product demo, subscribe to our newsletter, fill out a contact form, or communicate with us. This may include:
When you access our Services, certain information is collected automatically through cookies, web beacons, and similar tracking technologies, including:
We use this information to improve the functionality of our Services, understand how users interact with our platform, and diagnose technical issues.
As part of our sales intelligence platform, we collect and process professional data about companies and business contacts from third-party data providers, public records, and proprietary data sources. This business contact data is used exclusively for the purpose of providing B2B sales intelligence services and is processed in accordance with the terms of service of each data source and applicable privacy laws.
We use the personal information we collect for the following purposes:
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal bases for processing personal data include:
We do not sell your personal information. We may share information in the following circumstances:
We engage trusted third-party service providers to assist in operating our business, including cloud infrastructure providers (AWS, Google Cloud), customer relationship management software, email delivery services, analytics providers, and payment processors. These providers are contractually obligated to protect your information and use it only as directed by TavMind.
In the event of a merger, acquisition, reorganization, or sale of substantially all of our assets, your information may be transferred to the acquiring entity. We will provide notice of such a transfer and any material changes to this Privacy Policy before your information is transferred.
We may disclose your information when required to do so by law, court order, subpoena, or other legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of TavMind, our customers, or the public.
We may share aggregated, de-identified information that cannot reasonably be used to identify you for research, marketing, or analytical purposes.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When you terminate your subscription, we retain your account data for a period of 90 days to allow for account recovery, after which it is deleted or anonymized unless a longer retention period is required by law.
TavMind operates primarily from the United States. If you are located outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws through the use of Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms.
Depending on your jurisdiction, you may have the following rights with respect to your personal information:
To exercise any of these rights, please contact us at privacy@tavmind.com. We will respond to verified requests within the timeframe required by applicable law (typically 30 days for GDPR requests, 45 days for CCPA requests).
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information (we do not sell or share personal information), and the right to non-discrimination for exercising privacy rights.
California residents may submit requests by contacting us at privacy@tavmind.com or calling +1 (415) 820-4490.
We use cookies and similar tracking technologies on our website and platform. For detailed information about the cookies we use, their purposes, and your choices regarding cookie consent, please see our Cookie Policy.
We implement industry-standard security measures to protect your personal information, including TLS 1.3 encryption for data in transit, AES-256 encryption for data at rest, access controls and authentication requirements for platform access, regular security audits and vulnerability assessments, and employee training on data protection practices. While we take extensive precautions, no security system is impenetrable. In the event of a data breach affecting your rights or interests, we will notify you as required by applicable law.
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete that information promptly.
Our website and platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, for significant changes, by sending an email notification to registered users or displaying a prominent notice on our website. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Team:
TavMind, Inc.
535 Mission Street, Suite 1200
San Francisco, CA 94105
Email: privacy@tavmind.com
Phone: +1 (415) 820-4490
For EU/EEA residents, our EU Representative can be reached at the same contact details. If you are not satisfied with our response to a privacy inquiry, you have the right to lodge a complaint with your local data protection supervisory authority.
This Privacy Policy was last reviewed and updated on January 1, 2025. If you have questions about our privacy practices, contact us at privacy@tavmind.com.